Last updated: 20 August 2026
1. Commercial rates and unit values
Both rates apply to the same five-meeting product. The inaugural rate is the current Campaign Zero offer; the standard rate is the reference/default commercial price.
| Rate | Price | Target | Unit value |
|---|---|---|---|
| Campaign Zero inaugural rate | ₹25,000 | 5 qualified meetings | ₹5,000 |
| Standard rate | ₹45,000 | 5 qualified meetings | ₹9,000 |
2. Proportional refund
At the contractual deadline, the high-level calculation is:
refund = undelivered qualified meetings × applicable unit value
For the ₹25,000 inaugural campaign, each undelivered qualified booked meeting means ₹5,000 refunded. Example: if three of five meetings are delivered and accepted as qualified, two are undelivered and the high-level refund is 2 × ₹5,000 = ₹10,000, subject to the agreed customer obligations and campaign terms.
3. What counts as delivered
A meeting counts only when the company matches the approved ICP; the participant holds or materially influences the buying decision; genuine interest is expressed; an approved calendar slot is voluntarily booked; identity is verifiable; the opportunity was not already active in the customer’s pipeline; and the booking is attributable to the approved campaign.
The guarantee covers qualified meetings booked. Attendance, no-shows, proposals, conversions and closed sales are separate outcomes and are not guaranteed.
4. Conditions
The guarantee applies while the customer meets the obligations agreed before payment, including providing accurate claims and proof, approving required campaign material, identifying existing pipeline and exclusions, maintaining calendar capacity and responding within the agreed time. The written order defines the campaign start trigger, evidence, duplicates, reschedules, customer cancellations, deadline and refund timing.
5. Cancellation
Any cancellation request must be made in writing. The written order states what happens before campaign start and after work has begun, including any completed work, committed third-party cost or statutory right that applies. Flonk will not silently substitute physical-shipping terms for this service.
6. Requesting a refund or cancellation
Email nidhip@flonklabs.com with the customer name, campaign reference and the meeting(s) in question. Flonk will reconcile the request against the agreed qualification scorecard, booking evidence and written order. Approved refunds are initiated through the applicable payment method; bank or payment-provider processing time may apply after initiation.